AI Transformation
The Hidden Risk in Buying AI Tools
AI tools are entering organisations faster than most procurement systems were designed to handle. A team finds a useful product, tests it for a few days, and sees that it saves...
AI Transformation
AI Transformation Is a Myth?
A few months ago, the CEO of a mid-sized company stood in front of his staff and announced a "major AI transformation." The company bought licenses for a few popular tools, ran a...
AI Transformation
When AI Gets It Wrong
Somewhere in a nonprofit office, between two meetings, a social worker opens an AI tool to write up a monthly donor report a little faster.
AI Transformation
AI transformation pilots fail at the handover, not the demo
Most nonprofit AI pilots I see are not badly chosen. They are badly handed over. The demo goes well because the person running it built it. They know which prompts work, which...
AI Transformation
What a governance policy for AI should not try to cover
A board asks for an AI policy. Someone finds a template. The template has thirty clauses and covers model training, biometric data, and automated decisionmaking with legal effect...
AI Transformation
Three questions to ask before buying any AI tool
Procurement processes built for software handle these tools badly, because the risk is not in the contract. It is in what the tool quietly becomes part of. Three questions catch...